Free domestic shipping applies to all orders of $80.00 and up after discount has been applied.
All products will be shipped via USPS priority mail for domestic deliveries.
We are proud to offer international shipping, but we are unable to offer any free international shipping.
Our policy is to allow returns up to 60 days from the purchase date to the date the return is postmarked back to us.
To be eligible for a return, your item(s) must be:
+ unused and in the same condition that you received it.
+ be in the original packaging.
+ have a receipt or proof of purchase with it.
Refunds (if applicable)
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, generally within 3 business days.
If you’ve done all of this and you still have not received your refund yet, please contact us at firstname.lastname@example.org.
For returns you will be responsible for your own shipping costs, shipping costs are non-refundable.
We recommend using:
(1) USPS flat rate padded envelopes for (1) original Dérive box
To return your product, please email us at email@example.com for instructions.
Exchanges (if applicable)
We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at firstname.lastname@example.org and send us your damaged or defective item.
If you run into any issues at all, we want to make it right. Please contact us at email@example.com.